All our TuffComfort Crate Mats come with a "100% Happiness Guarantee!" Use your mats for 30 days and if for any reason you don't like it we will provide a full refund including shipping.
Lifetime Manufacturer Warranty
TuffComfort warranties each mat to be free from manufacturer's defects in material or workmanship under normal use and service for the lifetime of your dog from the original date of purchase. This warranty covers all parts of the mat.
Dig Proof Warranty
A One Year Dig Proof Warranty. If your dog digs through the mat surface making it unusable we'll issue a full refund or send a replacement mat per your choice.
Chew Proof Warranty
A One Year Chew Proof Warranty. If your dog chews through any part of the mat making it unusable we'll issue a full refund or send a replacement mat per your choice.
We don't just send another mat. We work with the customer and manufacture a replacement mat specifically for your needs. * For example, if you dog digs through the mat surface, we can send one with a double coated surface for extra dig resistance. *
All warranties (Lifetime Manufacturer's, Dig Proof, Chew Proof, and ) extend to the original purchaser and are non transferable